3c444 Privacy Policy

Introduction & Scope

3c444 (hereinafter referred to as "we", "our", or "the Platform") is an online betting and casino service provider in Bangladesh. We place the highest priority on the privacy of our users' personal information.

This Privacy Policy ("Policy") describes how 3c444 collects, uses, retains, processes, and secures your personal information. This Policy applies to the 3c444 website, mobile version, and all related services.

By registering on our Platform or using our services, you consent to the terms of this Policy. If you do not agree with any part of this Policy, you are advised to refrain from using our services.

This Policy may be updated from time to time. We will notify you appropriately of any significant changes.

Types of Information Collected

We may collect the following types of information:

2.1 Identity Information

• Full name
• Date of birth (for age verification)
• National ID or passport number (for identity verification)
• Photo ID (during KYC verification)

2.2 Contact Information

• Email address
• Mobile number
• Current address (where applicable)

2.3 Financial Information

• bKash, Nagad, Rocket, or Upay number
• Bank account details (for bank transfers)
• Transaction history and amounts

2.4 Technical & Usage Information

• IP address and device information
• Browser type and version
• Activity logs on the Platform
• Session duration and page visit data
• Cookies and similar tracking data

How Information Is Collected

3c444 may collect your information in the following ways:

3.1 Direct Collection

You provide information directly when you register on our Platform, create an account, request a deposit or withdrawal, or contact our customer support team.

3.2 Automatic Collection

When you use our website or app, certain information is automatically collected through cookies, log files, and similar technologies.

3.3 From Third Parties

We may also receive information from trusted third-party providers for identity verification, fraud prevention, or to ensure responsible gaming.

Purpose of Using Information

We use the information we collect for the following purposes:

4.1 Service Delivery & Management

• Account creation and management
• Processing deposits, withdrawals, and transactions
• Providing bonuses and promotional offers
• Improving Platform functionality

4.2 Identity & Age Verification

3c444 provides services only to those aged 21 and above. For this reason, age and identity verification at the time of registration is mandatory. KYC (Know Your Customer) procedures are followed where applicable.

4.3 Security & Fraud Prevention

• Preventing unauthorized access to accounts
• Detecting suspicious transactions
• Complying with Anti-Money Laundering (AML) regulations

4.4 Communication & Customer Support

• Sending important account-related notifications
• Responding to support requests
• Providing notice of service changes

4.5 Responsible Gaming

Information may be used to provide necessary support to users who appear to be experiencing problems, as identified through analysis of their gaming patterns.

Disclosure & Sharing of Information

3c444 does not sell, rent, or commercially provide your personal information to any third party. However, information may be shared on a limited basis in the following circumstances:

5.1 Service Provider Partners

Our trusted partners for payment processing, identity verification, and technical support may access the minimum information necessary. These partners operate under strict confidentiality agreements and may not use your information for any other purpose.

5.2 Legal Obligations

We may disclose information as required to comply with applicable laws in Bangladesh, court orders, or instructions from competent authorities. In such cases, we will provide only the minimum information required.

5.3 Business Transfers

User information may be transferred in the event of any corporate change such as a merger, acquisition, or asset sale. We will notify you in advance if such a change occurs.

Data Retention & Security

6.1 Security Measures

3c444 applies industry-standard security measures to keep your information secure:

• 256-bit SSL (Secure Socket Layer) encryption
• Secure database servers and firewall protection
• Regular security audits and risk assessments
• Access controls — only authorized personnel have access to sensitive information
• A workforce trained in data protection

6.2 Data Retention Period

Information is retained for as long as your account is active and as long as necessary to provide services. Certain information may be retained for a defined period after account closure due to legal obligations or dispute resolution needs.

Once the required period has ended, we securely delete or anonymize your personal information.

6.3 Response to a Data Breach

If a data breach occurs and poses a high risk to your rights or freedoms, we will notify you and the relevant authorities as soon as possible.

Cookies & Tracking

Cookies and similar technologies are used on the 3c444 website. Cookies are small files stored in your browser that help improve the quality of the service.

7.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the Platform, such as maintaining login sessions.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Used to understand website traffic and user behavior.

7.2 Cookie Controls

You can control cookies by changing your browser settings. However, disabling certain cookies may limit some functionality of the Platform.

Third-Party Services

Game providers on the 3c444 platform (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft) are governed by their own privacy policies. We are not responsible for the data protection practices of these third parties.

Payment service providers — bKash, Nagad, Rocket, Upay, and associated banks — handle your financial information according to their own privacy policies. You are advised to read their respective policies before using these services.

3c444 is not responsible for the privacy practices of any external third-party links that may appear on our Platform.

Your Rights

As a user of 3c444, you have the following rights over your personal information:

9.1 Right of Access

You may find out at any time what information we have collected about you and how it is being used.

9.2 Right to Rectification

If any information we hold about you is incomplete or inaccurate, you may request that it be corrected.

9.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, due to legal obligations, it may not be possible to delete some information before a specified period.

9.4 Right to Object to Processing

You may object to the use of your information for marketing communications and may withdraw this consent at any time.

9.5 Right to Data Portability

In certain cases, you may request to receive your personal information in a structured, machine-readable format.

To exercise these rights, contact us at [email protected].

Protection of Minors

3c444 strictly refrains from providing services to anyone under the age of 21. We do not knowingly collect any personal information from minors.

If we learn that a person under the age of 21 has registered on our platform, that account will be closed immediately and all associated information will be deleted.

Parents are requested to ensure that their children are not using this platform. If you become aware of any registration made using a minor's identity, please notify us immediately at [email protected].

Policy Changes

3c444 reserves the right to update or change this privacy policy at any time. In the event of any significant changes to the policy:

• The change will be clearly displayed on the website before it takes effect
• Registered users will be notified by email where applicable
• The "Last Updated" date at the top of the policy will be revised

If you continue to use the platform after any changes, you will be considered to have given your consent to the revised policy. Therefore, it is recommended that you review this policy regularly.

Contact Us

If you have any questions, concerns, or requests regarding your information or this privacy policy, please get in touch with us:

• Email: [email protected]
• Live Chat: Available directly on the platform 24/7

Our support team is available in both Bengali and English, seven days a week, twenty-four hours a day. All privacy-related requests will be handled with due care.